At Qizurio - Gourmet Food Truck Catering, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you interact with our gourmet food truck catering services, visit our website, or engage with our mobile applications.
We collect personal information that you voluntarily provide to us when you place catering orders, create accounts, subscribe to our newsletter, or contact our customer service team. This includes your name, email address, phone number, delivery address, payment information, dietary preferences, and special event requirements.
When you visit our website or use our mobile application, we automatically collect certain technical information including your IP address, browser type, device information, operating system, referring website, pages visited, time spent on pages, and interaction patterns with our digital platforms.
With your explicit consent, we may collect precise location information to provide location-based services such as finding nearby food truck locations, estimating delivery times, and optimizing our catering routes for better service efficiency.
We process your personal data for various legitimate business purposes:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have specific rights regarding your personal data that we fully respect and uphold.
You can request information about what personal data we hold about you and how it is processed.
You can request correction of inaccurate or incomplete personal information.
You can request deletion of your personal data under certain circumstances.
You can request transfer of your data to another service provider in a structured format.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of sensitive data, secure payment processing systems, regular security audits, access controls, and employee training on data protection practices.
We use industry-standard SSL encryption for all data transmissions and maintain secure servers with regular security updates and monitoring. Payment information is processed through PCI DSS compliant payment processors, ensuring the highest level of financial data security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer account information is typically retained for the duration of your relationship with us plus a reasonable period thereafter for business and legal purposes.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.
Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are located outside our primary operating jurisdiction, please be aware that your information may be transferred to, stored, and processed in countries where our servers are located or our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes through email, website notifications, or other appropriate communication methods. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact our dedicated privacy team through the contact methods provided on our website. We are committed to addressing your privacy concerns promptly and transparently.